Login into Moodle
Logging into Moodle for the first time.
The first time you log into Moodle, you will be asked for your e-mail address and what city you are in, as seen here:
Fill in your e-mail address and city, then click the "Update profile" button at the bottom of the page. You should then see a message as follows:
Now, log into your e-mail account. You should have an e-mail from "Moodle Help" with the subject "Confirmation of email update at Dawson College Moodle Website". Click the link provided in that message. You should get a confirmation page. Click continue, log in again, and you can now access Moodle!
I can't login to Moodle.
Moodle uses your "Network Account" password, which is also used for logging into computers and Wi-Fi here at the college. To reset your password, log into the My Dawson portal, click "Network Account" on the left-hand side, and then click the "change password" link. After that, you'll be able to login to Moodle with your new password.
If you do not have a Network Account, follow these steps :
- Log into the My Dawson portal
- If necessary: If you have never logged into the My Dawson Portal, click the link "First time visiting My Dawson?" to set up your My Dawson login.
- Once logged into the Portal, click the "Network Account" link on the left-hand side. The link can be found under the "My Dawson Life" category.
When I login to Moodle, all I can see is the edit profile page with my information.
Fill in the form and click the confirmation link that will be sent to your email address. See the item Logging into Moodle for the first time for detailed instructions.
I never received a confirmation email.
To resend the confirmation email, click the "Cancel email change" link on the profile page and fill in your email again. Check your spam box. If you still don't get the confirmation email, email firstname.lastname@example.org with your name and student number asking to confirm your email address manually.
I can log into Moodle but I don't see my courses.
Moodle enrolments are synched overnight. If you don't see your courses by 6AM tomorrow morning, then e-mail email@example.com with your name and student number saying that you can't see your courses.
Submitting a file for an activity
When you submit a file for an activity, you may get an error message saying "You must upload a supported file type for this assignment."
Or, when you look at your submission status, you may have an error message saying "This file has not been submitted to Turnitin, please consult your tutor for further details."
This is the list of supported file type :
- Microsoft Word® (DOC and DOCX)
- Corel WordPerfect®
- Adobe PostScript®
- Plain text (TXT)
- Rich Text Format (RTF)
- Portable Document Format (PDF)
- OpenOffice (ODT)
The first time you submit a file to Turnitin, you need to accept the EULA (End User License Agreement). Before you agree to the EULA, you will get a message like this :
You need to click on the image then read the license and accept it before your file can be submitted to Turnitin.
For any other issues, send your name, student number, and what the problem is to firstname.lastname@example.org.